Kiosk Market by Business Growth, Development Factors, Applications, and Future Prospects 2019 – 2024


The “Kiosk Market” 2019-2024 research report provides a detailed overview of industry. It covers the growth aspects of industry. Kiosk market report includes key strategies and the effect of key players in the Kiosk market. Additionally, it provides the market revenue, share, SWOT analysis, growth factors of company as well as manufacturers in the market.

Scope of the Report:

  • A kiosk is a physical unit that provides a service and displays information. Kiosks may be either unmanned or manned (either digital or non-digital). Kiosks are majorly installed at locations with the high movement of peoples. For instance, in a shopping mall, unmanned kiosks are installed near the entrance to guide people with the promotional offer information and also provide them directions. Kiosks that offer customers a variety of self-service features are gaining full acceptance at hotel check-ins, retail sales check-outs, etc.

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    Market Overview:

  • The kiosk market is expected to register a CAGR of 12.78% over the forecast period of 2019–2024. Kiosk systems are increasingly being employed across many industries to streamline processes and provide better operational flexibility. Major players across various industries are increasingly investing in kiosks, as technological advancements and the integration of more advanced software is allowing for a more interactive and intuitive experience for consumers, which is set to boost the adoption of kiosks across the globe.
  • – Kiosks streamline the customer interaction process and create a real-time interaction between kiosks and users. The enhancement of customer experience is a key factor in boosting the growth of the market. Moreover, kiosks are playing a major role in increasing sales across a wide range of industries. As a result, most businesses are expected to incorporate kiosk marketing as a key strategy to increase their profits.
  • – Kiosks are an excellent platform for improving the consumer experience. It appeals to tech-savvy and digitally inclined consumers that help in improving the efficiency of operations for the services industry. These factors are critical drivers for the increased adoption of kiosks at facilities where routine transactions and responding to the usual consumer questions can be tackled more effectively with the help of self-sustainable machine interfaces. Organizations have able to reduce costs enormously by replacing the workforce with kiosks.
  • – However, increasing security concerns could hinder the growth of the market. Instances like the recent ransomware attack, WannaCry, has made consumers wary of vulnerabilities in the existing infrastructure. This coupled with the high initial investment required, and maintenance costs of kiosks could challenge the growth of the market.

    Top Key Players of Kiosk Market Report Are:

  • Samsung Electronics
  • NCR Corporation
  • KIOSK Information Systems
  • Nexcom International Co. Ltd
  • Slabb Inc.
  • Shenzhen Hunghui IT Co. Ltd
  • SZZT Electronics Co. Ltd
  • Guangzhou LiQi Intelligent Technology Co.

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    Key Market Trends:

    Vending Kiosks to Hold a Significant Market Share

    – While traditional vending machines represent a mature industry with sluggish growth rate, the high-tech kiosks are expected to have a prosperous forecast period. Owing to the flexibility and space constraints, vending kiosks provide competition to the existing small and medium scale convenience stores and stands selling food and beverage.
    – Food and drinks contribute to the major share of the vending machines, followed by DVD rentals, which require the presence of manual labor in the kiosk to interact with the consumer. The growth of the DVD rentals has slowed down significantly, due to the emergence of online streaming services. The increase in product offerings in vending machines and a rise in the number of beverage manufacturers selling their products through exclusive smart vending machines are crucial for the growth of intelligent vending machine market.
    – Large beverage manufacturers such as Coca-Cola and PepsiCo use their smart vending machine to sell their exclusive product lines. Rising consumption of cold beverages trend is expected to aid market growth.
    – Japan, the most densely populated country with 127 million people is the leading market in the vending machine worldwide, it has a 5.52 million vending machine installed. Lack of crime rate, the rising cost of labor, cash-based society and fascination towards automation has boosted the market of the vending machine in Japan.
    – Moreover, Japan is home to major beverage companies, including Suntory, Itoen, Kirin, Itoen, Calpis, and many more. Beverage companies need places to sell their beverages. Vending machines are a convenient and easy way for them to do that. This is the reason why the beverages have the highest number of vending MACHINE installed.

    Asia-Pacific to Have Fastest Growth Rate

    – In the Asia Pacific region, the primary application of kiosk is in banking and financial industries, food and beverages store and convenience store.
    – Owing to technological advancement and new business model, countries such as China, India, Japan, Australia, Singapore are adapting to self-service technology. Moreover, an increase in services such as ATMs, self ticketing, food and beverages vending machine as well as growing retail industries and changing lifestyle of the people are aiding growth for the market in this region.
    – Moreover, growing tourism in Asian countries is also driving the demand for a kiosk in the Asia Pacific region. For instance, according to travel China guide, China accounts for more than 141.2 million tourists trips for the year 2017, with revenue of CNY 5.97 trillion from the tourism sector.
    – Due to this, many retailers and other service providers in places with a high concentration of tourists are increasingly employing kiosk systems, which eliminate the communication barrier and provide easy services for the tourists. Tourists visiting the country are also preferring these systems as they offer familiar operations and are easy to use.

    Kiosk Market Report Answers Following Questions:

    • What are the important R&D (Research and Development) factors and data identifications to responsible for rising market share?
    • What are future investment opportunities in the in Kiosk Devices landscape analyzing price trends?
    • Which are most dynamic companies with ranges and recent development within Kiosk Devices Market till 2024?
    • In what way is the market expected to develop in the forthcoming years?
    • What are the principle issues that will impact development, including future income projections?
    • What are market opportunities and potential risks associated with Kiosk Devices by analyzing trends?

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    Detailed TOC of Kiosk Market Report 2019-2024:

    1.1 Study Deliverables
    1.2 Study Assumptions
    1.3 Scope of the Study



    4.1 Market Overview
    4.2 Industry Attractiveness – Porter’s Five Force Analysis
    4.2.1 Threat of New Entrants
    4.2.2 Bargaining Power of Buyers/Consumers
    4.2.3 Bargaining Power of Suppliers
    4.2.4 Threat of Substitute Products
    4.2.5 Intensity of Competitive Rivalry
    4.3 Supply Chain Analysis
    4.4 Market Drivers
    4.4.1 Growing Number of ATMs & Kiosk across Asia-Pacific
    4.5 Market Restraints
    4.5.1 High Cost Associated with Installation and Maintenance of the Systems

    5.1 By Type
    5.1.1 Banking
    5.1.2 Vending Kiosks
    5.1.3 Ticketing
    5.1.4 Patient Interactive
    5.1.5 Casino
    5.1.6 Information
    5.1.7 Other Types
    5.2 By End-user Vertical
    5.2.1 Banking & Financial Services
    5.2.2 Healthcare
    5.2.3 Retail
    5.2.4 Hospitality
    5.2.5 Transportation
    5.2.6 Other End-user Verticals
    5.3 Geography
    5.3.1 North America United States Canada
    5.3.2 Europe United Kingdom Germany France Rest of Europe
    5.3.3 Asia-Pacific China India Japan Rest of Asia-Pacific
    5.3.4 Latin America
    5.3.5 Middle East & Africa

    6.1 Company Profiles
    6.1.1 Samsung Electronics
    6.1.2 NCR Corporation
    6.1.3 IER SAS
    6.1.4 KIOSK Information Systems
    6.1.5 Nexcom International Co. Ltd
    6.1.6 Slabb Inc.
    6.1.7 Shenzhen Hunghui IT Co. Ltd
    6.1.8 SZZT Electronics Co. Ltd
    6.1.9 Guangzhou LiQi Intelligent Technology Co.




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  • About the author

    Emily Rodriguez

    Emily Rodriguez

    I have 25 years of writing experience as a journalist and business executive. My fields of expertise include higher education, business journalism, report writing and project management. I work closely with writers to edit carefully and help to hone ideas to effectively deliver messages and stories.